Privacy Policy
Effective Date: September 1, 2025
Crate Escapes Delaware LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
Personal Information: Name, address, phone number, email, pet details, and payment information (if booking services online).
Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited).
Cookies: Small files stored on your device to improve your browsing experience (you may disable cookies in your browser settings).
2. How We Use Your Information
We use your information to:
Provide and manage pet sitting, dog walking, and training services.
Process payments and send invoices.
Communicate with you regarding appointments, updates, or policies.
Improve our website and customer experience.
Comply with legal and insurance requirements.
3. How We Share Your Information
We do not sell or trade your personal information. We may share your information only in the following cases:
With trusted third-party providers (e.g., payment processors, scheduling platforms) as needed to provide services.
If required by law, regulation, or legal process.
To protect the safety, rights, or property of Crate Escapes Delaware, our clients, or pets in our care.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute protection.
5. Your Choices
You may:
Update or correct your personal information by contacting us directly.
Opt out of marketing communications at any time.
Request that we delete your information, subject to legal or contractual obligations.
6. Children’s Privacy
Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Crate Escapes Delaware LLC
139 Vining Run
Camden, DE 19934
[email protected]
302-526-0964